Developing Professional Confidence and Assertiveness in the Workplace

This highly practical course has been specially designed to help you develop the essential professional skills of assertiveness and confidence.

The course will equip you with the skills, strategies, techniques and secrets that will boost your confidence levels, increase your capacity to be an assertive communicator, and project an image of credibility and composure at work.

Who Should Attend?

This course is an essential training programme for every professional looking to enhance their career by being a better communicator. This course is invaluable for Staff, Team Leaders, and Management, and anyone looking to develop their professional and personal skills.

Key Topic Areas :

• Developing Assertiveness and increased Confidence is the key to getting the best out of yourself and others.
• Develop the key skills for maintaining composure and credibility in the workplace.
• Discover how to increase your Self-Belief, Self-Confidence and Self Esteem at work.
• Your posture, and the way you walk communicates volumes about your attitude - How does your presence portray you ?
• Learn how to project a more powerful image through the use of ‘non-verbal’ communication techniques.
• Increase your Self-Confidence and Assertiveness in meetings, seminars and presentations through positive ‘Body-Talk’
• Develop the key skills to make you a more confident and assertive communicator.
• Changing how you communicate with others will not only improve your Confidence, but will give you a sense of empowerment.
• Understand the differences between Assertive and Aggressive Communication - Learn to be Assertive without being deemed aggressive.
• Learn how to deal with difficult people and situations with increased Confidence and Authority.
• Learn how to say ‘No’ with Confidence, and without feelings of Guilt.