A two day training course to help you develop the ability to communicate and project your thoughts and ideas both confidently and assertively.

In order to communicate effectively and powerfully, professionals at all organisational levels require the ability to communicate and project their thoughts and ideas both confidently and assertively.

In todays highly competitive and dynamic work environment, the professional skills of assertiveness and effective communication have never been more crucial!

Confident and assertive communication are essential skill requirements for developing productive workplace relationships, the ability to communicate ideas clearly and confidently, and to maintain professional credibility that can make the difference between success or failure.

The Lamajo 'Developing Confidence and Assertiveness in the Workplace' programme focuses on how individuals can become more confident and assertive in their day to day activities. The emphasis of the programme is upon equipping individuals with the practical skills that will make a profound difference in their professional life.

The unique approach to confidence and assertiveness training adopted by Lamajo empowers individuals to take responsibility for their own learning and development. Through this approach, individuals will quickly gain positive results, responses and outcomes to a wide range of workplace situations.

Aims

• To enable participants to gain skills in building their own confidence and developing assertiveness in their daily interactions.
• To equip participants with the necessary techniques and strategies to project a more assertive image of credibility that will build productive relationships.
• To assist participants in the process of designing and building their own confidence toolkit.

Outcomes

• At the end of the training delegates will be able to:
• Recognise the skill necessary for building confidence
• Understand the difference between assertive and aggressive communication
• Begin the process of positive thinking through participative activities
• Learn to deal with difficult people and situations with increased confidence and authority
• Increase self-confidence and assertiveness through positive 'body-talk'
• Begin the process of designing and building their confidence toolkit.

Who is this course for?

This course is highly valuable for anyone who wants to enhance their assertiveness skills, build a confident, credible image and develop effective workplace relationships.

This training course has been designed for those who want to raise their personal profile, improve their assertiveness skills and increase their self-confidence.

The course is suited to members of an organisation, regardless of role or function, who need time and space to examine, learn and practice positive and assertive techniques for working with others effectively.

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